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-   -   Problems with lag on the AA game server (alliedassault.us/showthread.php?t=6439)

PapaPark 08-09-2002 10:53 AM

Problems with lag on the AA game server
 
For some reason the past two days I've had some real bad lag problems... My ping will always be low and my fps rate is fine. I've checked with my ISP and after doing a loss packet test and bandwidth test my connection is fine.

I just ran a virus scan, full scan disk and defrag but it is still laggy...

any other suggestions of what I can do to try and fix this.. I was thinking it might be the game server but when I ask.. usually only one other person is lagging and not everyone...

help me... I'm going into shock with no MohAA.. ..

I actually haven't checked any other server.. last time I jumped into a non realism server I was getting hammered with shotties and it was nothing but cussing and trash talking..

PapaPark 08-09-2002 10:59 AM

okay.. I just went to a random server and I was still getting lag...

maybe it is my ISP... crap this sucks..!!!!!!!!!

I just installed some scanner software.. but that couldn't be the problem could it??????

={PaPa}=..Cap..

PapaPark 08-09-2002 02:25 PM

Oh.. forgot to mention that I disable my firewall as well.. so that couldn't be the problem...

anyone..

Rude..

Joe...

someone..

???????

rudedog 08-09-2002 02:41 PM

it could be your ISP.

Try this:

at a command prompt type

tracert 65.214.59.132

This will give you every hop to the game server. If you see * ( meaning dropped packets ) then you can find out if it's in your ISP network or on the outside "Internet"

Inside your ISPs network = you can complain to them
outside your network = hopefully they fix the router soon.

Good luck

PapaPark 08-09-2002 02:45 PM

Rude: When speaking with my ISP they said I had no lost packets.. but I'm assuming that is when he was trace routing to my PC...??

Is this correct...

Bazooka_Joe 08-09-2002 02:53 PM

Yah they check your connection from your IP address to their providing signal. They check to see if theres any packets lost in the signal between the two.

08-09-2002 02:58 PM

I had the same prob. but give it a few days and it be fine. It was not my ISP I could DL at my top speed. but in moh it lagged

08-09-2002 02:58 PM

But I am fine now :D

PapaPark 08-09-2002 03:01 PM

Quote:

Originally Posted by jc84corvette
I could DL at my top speed. but in moh it lagged

exactly...my problem.

they had me go to dslreports.com

and I was well over 800 kbps.. one test was 1100 kbps

rudedog 08-09-2002 05:11 PM

Guys don't confuse download speeds with latency ( ping ) or packet loss.

It's never the ISP's fault :wink: !

You will be able to download very fast but it may take a little extra time for that first packet to get from your computer to the server your requesting a download from. Once the download starts its just a steady stream from that point.

When playing MOH your sending all kinds of new and unique packets. These take time thus you see lag.

tracert will show you each hop (router) and the time it takes to receive a packet from that hop. All the way to your destination.

Here is an example of my tracert


[code:3e7e9]C:\Documents and Settings\jim>tracert 65.214.59.132

Tracing route to 65.214.59.132 over a maximum of 30 hops

1 5 ms 5 ms 20 ms 10.2.120.1
2 6 ms 6 ms 6 ms 68.9.8.85
3 109 ms 9 ms 14 ms 68.9.8.201
4 9 ms 8 ms 15 ms provdsrc01-gew0304.rd.ri.cox.net [68.9.14.9]
5 12 ms 10 ms 12 ms 68.1.0.44
6 63 ms 35 ms 64 ms mtc1bbrc02-pos0103.rd.om.cox.net [68.1.0.47]
7 37 ms 35 ms 36 ms mtc1bbrc01-pos0100.rd.om.cox.net [68.1.0.122]
8 * 92 ms 43 ms 12.125.72.49
9 49 ms 54 ms 51 ms gar1-p370.mpsmn.ip.att.net [12.122.2.218]
10 65 ms 49 ms 52 ms gbr6-p30.cgcil.ip.att.net [12.122.2.222]
11 70 ms 56 ms 48 ms gbr4-p90.cgcil.ip.att.net [12.122.5.14]
12 49 ms 52 ms 48 ms ggr1-p370.cgcil.ip.att.net [12.123.5.149]
13 52 ms 54 ms 53 ms POS5-1.BR5.CHI2.ALTER.NET [204.255.168.57]
14 56 ms 52 ms 55 ms 0.so-3-1-0.XL1.CHI2.ALTER.NET [152.63.71.93]
15 51 ms 51 ms 53 ms 0.so-1-0-0.TL1.CHI2.ALTER.NET [152.63.67.105]
16 59 ms 55 ms 80 ms 0.so-2-3-0.TL1.NYC8.ALTER.NET [146.188.163.170]

17 68 ms 77 ms 58 ms 0.so-7-0-0.XL1.BOS4.ALTER.NET [152.63.0.209]
18 * 82 ms 60 ms 0.so-7-0-0.XR1.BOS4.ALTER.NET [152.63.16.122]
19 60 ms 63 ms 59 ms 0.so-7-0-0.WR1.BOS6.ALTER.NET [152.63.29.217]
20 * * * Request timed out.
21 * 65 ms 60 ms 208.254.32.2
22 62 ms 63 ms 66 ms 65.214.59.132

Trace complete.[/code:3e7e9]
I live in RI, the server is located in Boston Mass. You would think I am very close to the server, but looking at this you see that I an getting to the server via Chicago -> NY then to Boston. I know for a fact that normally my provider ( cox cable ) exits in Altanta. For some reason. Most of my packets are going through ATT's system. This may be caused from the MCI/worldcom fall out and my provider is taking no chances.

This also shows some packet loss round my 18 - 21st hop. These look like they are located at my game servers provider. Who ever they have to provide Internet access to the servers running MOH

This is the first time I have looked at a tracert to the aa.com dedicated server. I will be keeping an eye on this. if this continues I will contact the provider and see if they are getting any other complaints.

tracert can be a very helpful tool when looking at lag from a game server.

This is a very basic overview of tracert . There are other GUI tools that do a much better job at this then from a command prompt.

Texamosix 08-09-2002 05:24 PM

I know what my problem is... 56 friggin' K!

PapaPark 08-09-2002 05:24 PM

Thank you Rude.. I'll do mine when I get home from work tonight...

rudedog 08-09-2002 06:24 PM

Well I just received a phone call form xgs hosting :o

They wanted to let me know personally that their has been some problems with MCI ( who would have guessed ) They will be moving all there servers from Boston to Washington DC. They said they have been having some minor problems with MCI. This will take effect around Aug. 23rd. Again both servers will be up while the change over takes effect.

Hopefully this will decrease everyone's pings to the server.

I must say I have been very happy with all the features and customer server from XGSHOSTING. I would recommend them to anyone who is looking for a provider to host their game server.

OK, now who complained to my game server provider? :wink:

[DSB]Doggie 08-09-2002 07:32 PM

one of our servers is hosted by them. When is this taking effect rudedog?

rudedog 08-09-2002 08:19 PM

I believe aug. 20-23ish they will be notified everyone.

Both new and old servers will be up for 1 week. This way you can xfer your stuff from one to the other.

PapaPark 08-09-2002 10:31 PM

Well Rude.. here's the results...

on my tracert to your server I got one line of request timed out.. line #17.. two before it hit your server.

I also did it one 4 other servers and go no sign of packet loss but when I connected to the server there was still lag.. lots of it.

So then I did a couple of tracert to Yahoo and Google and everything came up fine...

So now I'm definitely puzzled... two days ago it was fine...

crapola!!!!!!!!!!!!!!!!!!!!!!

rudedog 08-10-2002 05:41 AM

Yep, the provider told me last night that they have been having problems with MCI ( there provider )

They will be moving all their servers to a new host in the DC area around Aug20-23ish. This goes for all servers being hosted from XGShosting

He said MCI is not putting the money into there network like they use to and he refuses to sign another 1 year contract.

Personally I feel UUnet (MCI) is the only branch of MCI making money but who knows what corp. America is thinking.

If you get a chance just for kicks. Try Balls server and let me know if your having any problems. Same provider same network. The only thing I have changed on the aa.com server is, I added skins.

Don't know if this would cause any problems but if it does I will remove them

Sorry for all the trouble

PapaPark 08-10-2002 06:05 AM

what is the IP of that server?

rudedog 08-10-2002 07:24 AM

65.214.59.116

PapaPark 08-10-2002 08:33 AM

Okay.. well I just went to that server and I started out okay.. probably lag free for like 2-3 minutes.. then all of a sudden... LAG!!!!!!!!!!!

I went to the AA server and the same thing... Good for a short amount of time... then bang... LAG!!!!!!!!!!!!!!!!!!!!!!!!!!

any ideas?

rudedog 08-10-2002 09:05 AM

Looks like UUNET is having problems. Hell my freind who works for worldcom/MCI said they are not allowed to see anything right now.

All I can say is hold out until, next week when they change over the servers

sorry papapark,

PapaPark 08-10-2002 09:29 AM

what is UUNET?

rudedog 08-10-2002 09:47 AM

UUnet is one of the US major back bone. This is what the internet runs on or part of it.

sprintNET is another major backbone

PapaPark 08-10-2002 10:24 AM

Out of curiousity... How could you tell it was having problems?

rudedog 08-10-2002 10:31 AM

Look at my other post with the tracert info

see all those *'s , That means I'm loosing packets form those routers.

Those routers are from my game providers Internet host UUNET


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