Does EA tech support even read the problem b4 they post?
 

this is what i get for posting at ea tech support, please note that my original question is at the far bottom.

[quote:b31af]Customer 11/14/2002 06:06 PM
>
Ok as i said, i have already done this, it did not work for me, do i need to
take screenshots of my desktop to show you. So can you please give me a new
answer to my question. I said this in your forums as well.

>

Customer 11/14/2002 06:03 PM
Ok as i said, i have already done this, it did not work for me, do i need to take screenshots of my desktop to show you. So can you please give me a new answer to my question.

Thanks

Response (Box James S.) 11/14/2002 05:23 PM
This error message is occuring because there are applications in the background that are conflicting with the Spearhead Install Program. To resolve this issue, use the following steps:
Please perform these steps directly after rebooting you system to avoid conflicts.
Windows 98, ME, 2K users:
1. Hold down ALT, CTRL, then tap the DELETE key.
This will bring up the Windows Task Manager.
2. From the list of applications/processes, highlight the Rundll32
3. When highlighted, choose the End Task button
Windows XP users:
1. Hold down ALT, CTRL, then tap the DELETE key.
This will bring up the Windows Task Manager.
2. Choose the Processes Tab.
3. From the list of applications/processes, highlight the Rundll32
3. When highlighted, choose the End Task button
Once the Run32dll has been successfully removed, you should be able to install the game successfully. Once successfully installed, you will not need to end the Rundll32 process each time to play the game.

Auto-Response (Box James S.) 11/14/2002 10:59 AM
Title: Spearhead (PC) INSTALL - Setup could not find a copy of Medal of Honor
Link: http://eatech.custhelp.com/cgi-bin/eate ... 1037210793

Title: Spearhead (PC) INSTALL - InstallShield Troubleshooting
Link: http://eatech.custhelp.com/cgi-bin/eate ... 1037122598

Customer 11/14/2002 10:59 AM
I have pruchased MOH:AA:SH, and i get the following errors when trying to install.
Windows cannot find medal of honor allied assault_spearheadcode.exe. Make sure you typed the name correctly then try again. To search for a file click the start button, then click search.

registration number was not correct. Installation cannot continue.


System Specs.
1.2 Ghz Pentium 3
256 MB RAM
38 Gig HD
Nvdia mx 420 video driver
CD, And DVD rom.
And yes i have tried in both drives.
I have even copied the contents of the cd to a folder in my desktop, and it still does not work. I have also gone into task manager and stopped any processes that were running that did not need to be. I have also tried installing in "Safe Mode" and even in safe mode i stopped any processes that were not running. No matter what i do, it will not install for me.

Any help would be appreciated.
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