1st check with symantecs web site.
www.symantec.com.
When you start your PC do you see your CD-rom drive listed along with your hard drive in the post boot screens?
What OS are you running? if it's win9X then go to system properties and check to see if the CDrom drive is listed, Win2k or XP right click on My computer, then to manager then to disk manager. See if you drive is located there.
I have never had a problem with any anti-virus program and a piece of hardware. If all else fails try uninstalling the virus program and then reboot the PC and see if the drive comes back. If not call tech support, that’s what they are there for, you paid for there software.
Good luck
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Not so Rude,
RudeDog
