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07-12-2006, 11:51 PM
"Abuse from British and American customers is driving increasing numbers of Indian call
centre workers from their jobs, defeated by the strain of handling persistent rudeness.
Workers face a spectrum of rudeness - from sexual harassment to fury at unsolicited sales
calls, to open racism. Industry analysts have seen the phenomenon of racist clients grow
in recent years, as customers in the UK and the US become increasingly sensitive to the
political issue of jobs outsourced to India.
'The anger in the West over job losses and fear about offshoring has made this a growing problem.
Some people call up with deliberately difficult questions. Most just say things like: "You're from India.
You don't know anything. I don't want to speak to you", he said."
[url=http://observer.guardian.co.uk/international/story/0,6903,1494871,00.html:545e6]article[/url:545e6]
lol ffs, they are frequently incomprehensible when you do need help, they are always
pestering people at all hours with calls you don't want, they are taking jobs from locals
because they are the cheapest...but they feel upset when people tell them to fuck off
...get used to it you discounted dickheads... spank:
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