Laptop -
06-21-2007, 11:50 AM
So the other day I am typing on my laptop and all of a sudden...my ";" key and "'" key decided to pop right off. Me, thinking hmmmm can't be to serious, and tried to pop it back on, but noticed on the key the little white part is broken.
So I remember I have a 3 year warranty on it with best buy. I take it there with the two keys, with receipt waiting in line thinking that it would be a easy fix, replace the white part under the key or just get two new keys. I get up there, the guy decides to try to put them on himself, even though I pointed out to him that the white part is obviously broken and it won't latch on because the part is broken. But I decided to let him try to put it on for 15 minutes.
Then they tell me that they don't have the parts for it to be fixed. And that they need to send it in to their "warehouse" to replace the whole keyboard, and it will take 7-14 days.....wtf. I would send it in but I use my laptop everyday and use it work school/work.
So I'm thinking of going out and just buying two keys myself. Anyone know of where I can get some? Or was the Best Buy just telling me that just so he wouldn't have to fix it or replace it and cost that store product?
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