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The CD ROM is listed when the PC boots up. With and without the anti virus program installed. I am running Windows XP Professional and just installed it about a month ago. I did check with Symantec website and they have nothing and I even sent in a problem to them and still haven't heard anything. I am at the point where I am going to dismantle the computer and unplug and replug the CD ROM. Unless anyone else has an idea. Thanks for the reply.

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Its time to Meetyourmaker.