[pest]

I just had a nice little back and forth with an online vendor. They screwed up and it took me 2 weeks to get them to even respond. Actually, the returns area never responded. I finally had enough and sent a nasty email to every address listed on their web page. I got a very quick response after that. Happily, they are making things right. Luckily it was only a cdrw, and not something critical ( I have back ups). If new egg had carried what I wanted, I most likely wouldnt have had this problem. They just cant be beat.