[Drew]

Man, that sucks that you work there. I'd still go talk to the store general manager and explain to them how bad the situation is and how they've pretty much ruined your computer and wasted your time and money.

The store manager may be willing to compensate you with reimbursement, free parts or write off the labor. I know you don't want to cause problems, but maybe the store manager can do this quietly for you.

If nothing else, your store manager should know about the apparent incompetency of whichever department handles comptuer repairs. I mean, if I were a customer and I took my computer there and they did that to it, I would not only never come back, I'd probably avoid the chain as a whole, tell all my friends and make sure to fill out one of those surveys that ends up with the district manager tearing the store manager two new assholes.