Why EA Games can bite me.

Drew · **Why EA Games can bite me. -** 12-04-2002, 09:32 PM

Okay, so I call up EA Games technical support regarding my problem with Spearhead, where the game just shuts off with no illegal operation or anything, and nothing goes wrong in the console. Well, this is the third phone call now, so I am a bit perturbed:

EA Games: Technical Support

[insert crappy, generic greeting here]
"Yeah, I just called because I've been having problems with the Spearhead expansion for Medal of Honor: Allied Assault. They told me I should call around this time so that I could speak with 'tier 2' tech support..."
"Okay, what seems to be the problem?"
"Oh, are you one of the 'tier 2' people?"
"No, but I might be able to help you."
"That's what the last guy said, and he kept me on the phone until after the 'tier 2' people were gone for the day, and then told me I'd have to speak with 'tier 2' support."
"Oh, well let's go ahead and look at some things here."
"For 'tier 2'?"
"Maybe. First off, what is the problem you're having?"
"My game just closes instantaneously while I'm in the single-player mode. There are no Windows errors and no errors on the console logs."
"Mmhmm. Okay, do you have any modifications installed?"
"Of course. Could I please just speak with the 'tier 2' people? I've been through your handbook twice now. If I go through it again, you guys could hire me without having to train me."
"Okay, so you have modifications installed. Have you tried removing them?"
"Please tell me you're kidding."
"I'm sorry, sir?"
"Can you put me through to the 'tier 2' people?"
"I just need to go through a few steps first."
"Do these people actually exist, or are they mythological creatures?"
"Pardon me, sir?"
"Tier 2?"
"What about them?"
"May I please speak with them?"
"Sir, if you'll just be patient while I -"
[CLICK]

EA Games: Customer Service

"Hi, this is Jessica. I'm sorry you had to hold, how may I help you?"
"Yeah, I just got off the phone with your tech support people. I was wondering if you could actually just put me through to the 'tier 2' people in tech support."
"Okay, have you called our technical support line yet?"
[silence]
"Sir?"
"I hate you."
[CLICK]

Magnum · 12-04-2002, 09:59 PM

Ha. That sucks. Ask to speak to their manager. That works a lot of the time.

Spiderm@n · 12-04-2002, 10:05 PM

tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.

12-04-2002, 10:06 PM

[quote="Spiderm@n":a8d3a]tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.[/quote:a8d3a]

fear not my brothers, ea will give us a patch! it will be called european theatre volume 2 and it will only cost $30 and add more problems to fix in #3

=B|of|B= Eugene Roe · 12-04-2002, 10:09 PM

lol that is funny...did u really say that stuff

BallisticWookie · 12-04-2002, 10:10 PM

[quote=Strik0r]

Quote:

Originally Posted by "Spiderm@n":3ffca

tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.

fear not my brothers, ea will give us a patch! it will be called european theatre volume 2 and it will only cost $30 and add more problems to fix in #3[/quote:3ffca]

....and will be available roughly before the Christmas of 2003.

Captain Bunny · 12-04-2002, 10:32 PM

[quote=BallisticWookie]

Quote:

Originally Posted by Strik0r

Quote:

Originally Posted by "Spiderm@n":a7a29

tell them to fuck 'em selves they can't even be arsed to bring out a patch to sort out the problems in the game.

fear not my brothers, ea will give us a patch! it will be called european theatre volume 2 and it will only cost $30 and add more problems to fix in #3

....and will be available roughly before the Christmas of 2003.[/quote:a7a29]

though due you extended testing will probably be delayed until january/march 2004

Innoxx · 12-04-2002, 10:35 PM

Anybody know the adress to EA games, I have a van packed with C4, ready and waiting.

Star85 · 12-04-2002, 10:46 PM

thats pretty funny, i will now rejoin the sims and laugh at you biggrin:

[DAS REICH] Blitz · **Re: Why EA Games can bite me. -** 12-04-2002, 10:47 PM

[quote="Captain Noctis Aeternus":66e94]"My game just closes instantaneously while I'm in the single-player mode. There are no Windows errors and no errors on the console logs."
[/quote:66e94]

i know your problem, this happened with me in the Sims. If you downloaded something to the game off of the internet (which i did) then your game got screwed up and you have to reinstall it. Thats what EA told me. It worked, but all my files were gone. What i also found that worked was deleting older game files (like Allied Assault) or just returning the game. But don't listen to me since i don't know what i'm doing. eatthis:

Shroom · 12-04-2002, 10:49 PM

Don't we all love ea! hake: hake:

Mr_nStuff · 12-04-2002, 11:18 PM

Isn't it "Pier 2"?

I don't know.. Anywho.. They probably have to filter out all the flame calls from people like me that feel EA purposely ruined the game.

SoLiDUS · 12-05-2002, 01:36 AM

[quote:339ff]"Hi, this is Jessica. I'm sorry you had to hold, how may I help you?"
"Yeah, I just got off the phone with your tech support people. I was wondering if you could actually just put me through to the 'tier 2' people in tech support."
"Okay, have you called our technical support line yet?"
[silence]
"Sir?"
"I hate you."
[CLICK] [/quote:339ff]

ROTFLMFAO

Dude, I LOVE YOU. LOL...

Bazooka_Joe · 12-05-2002, 02:13 AM

Learn German. They respond better in their own Nazi language.

Don't you hear the guy in the background? "Ze Support! Zhey do nothing!"

Tripper · 12-05-2002, 02:36 AM

HAH! That is funny. Fuck EA. Fuck them up their stupid asses. mwah: