[SoLiDUS]

[quote:9d16f]is this what really happen on the other end of the phone [/quote:9d16f]

Is that what really happens at a helpdesk ? Oh FUCK YA, my friend. I'm a
fucking veteran (9 months without a mental breakdown) and trust me, the
HOLD button really IS your best friend... well, that and the DISCONNECT key.

I don't work at an internet helpdesk anymore: way too bad for your mental
health. The next time I have a computer job related to fixing problems, it
has to be HANDS-ON. Go ahead, work at a technical support center and you
will quickly see why.

mwah: